10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
A normally reserved diner becomes unusually relaxed, talkative, and much louder than baseline after two drinks. Speech remains clear and gait is steady. Which behavioral-cue category is most directly illustrated?
Correct answer: B - Lowered inhibitions
Near the end of an outdoor festival, a guest with red, glassy eyes orders a second beer. The guest speaks clearly, counts change accurately, walks steadily, and says the wind has irritated the eyes. How should the server proceed before deciding on further service?
Correct answer: A - Ask a few questions, observe for additional cues, and reassess
A 16-ounce beer is 8% ABV. One U.S. standard drink contains 0.6 fluid ounce of pure alcohol. The guest finishes it in 20 minutes and immediately orders another. Which option correctly combines the drink estimate with the appropriate service decision?
Correct answer: D - 2.1 standard drinks; slow service, offer food or water, and reassess
A regular customer has consumed three strong drinks quickly but shows few outward cues and says, "I can hold my liquor." Which interpretation is most accurate?
Correct answer: C - Tolerance may mask cues, but it does not reduce BAC or impairment
Soon after one measured drink, a guest reports taking a prescription sleep medication and appears drowsier than on arrival. The guest remains fully alert, answers appropriately, and breathes normally. What is the priority?
Correct answer: B - Hold further alcohol, assess the guest, and involve a manager
A guest is slurring words and swaying but asks for "one last drink." Which reply best follows effective-intervention principles?
Correct answer: D - I can't serve another alcoholic drink. For safety, I can bring water and arrange a ride
A young adult presents a driver's license through the clear window of a wallet. Glare hides the edges and part of the birth date. Before judging the ID, the server should:
Correct answer: C - Have the customer remove the ID and hand it over for inspection
Local law requires customers to be at least 21 and accepts only unexpired government photo ID. On May 18, 2026, a customer presents an unexpired license that matches their appearance and lists a birth date of June 2, 2005. Under that rule, the service decision is:
Correct answer: A - Refuse service because the customer is still 20
A server watches an older guest buy two cocktails, carry one across the room, and place it in front of a young-looking companion who has not shown identification. The server's next move should be to:
Correct answer: D - Intervene, verify the intended recipient, and refuse if doubt remains
After service is refused to a guest who swayed and dropped keys twice, which entry creates the most objective incident record?
Correct answer: C - 10:18 p.m.: service refused after guest swayed and dropped keys twice; taxi offered and declined; manager Lee notified
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